Introducing the Navajo Merseyside & Cheshire LGBT Charter Mark

Click here to view organisations to have received the Navajo Chartermark

What is the Navajo Merseyside Charter Mark?

  • The Navajo Merseyside & Cheshire LGBT Charter Mark is an equality mark sponsored by In-Trust Merseyside & Sefton Embrace and supported by the LGBTI Community networks across Merseyside– a signifier of good practice, commitment and knowledge of the specific needs, issues and barriers facing lesbian, gay, bisexual, and transgender (LGBT) people in Merseyside.
  • In 2010 the Navajo Merseyside Consultative Partnership was formed
  • Over 60 cross-sector partners now intend to achieve the Chartermark standards
  • On the 17thMay 2012 the first ever award ceremony was held in Liverpool to celebrate the achievements of the first organisations to gain the Chartermark
  • In September 2012 the Chartermark was expanded to Cheshire to meet demand

Assessment Criteria

  • The Charter Mark consists of ten simple assessment criteria, each asking for supporting resources. These resources could be specific documents, such as a copy of the Equality & Diversity Policy, a monitoring form, or brief details of working procedures (for instance, how and when new staff members are trained or whether there are always private areas available for service users to talk to your staff).
  • The Navajo Merseyside Assessment panel assessors will assist the organisation achieving the criteria and will undertake the assessment. The training packages and consultancy that the Assessment Panel delivers will also assist organisations with identifying what policies and procedures count towards Navajo Merseyside Mark accreditation, whereas some evidence will automatically be generated simply by accessing training

The Charter Mark will accomplish the following for your organisation:

  • A Navajo Merseyside endorsed accreditation with Kite Mark, indicating that your organisation is in line with statutory requirements and promotes best practice in engaging with the LGBT community.
  • Identify and address the difficulties that your organisation might face in addressing the needs of the LGBT community;
  • Make your services accessible to the LGBT community
  • Raise awareness among staff with regard to the particular issues that affect LGBT people in accessing your services;
  • Begin monitoring products, goods, facilities, and services in terms of sexual orientation and gender identity;
  • Raise awareness of the particular issues in addressing the needs of LGBT people through good management practice (i.e. complaint processes, harassment policies, etc.);
  • Benefit from existing models of effective working practice and use these in the development of their own;
  • Identify innovative new ways of working to meet the needs of LGBT people;
  • Be fully aware of all legislative frameworks which impact on service delivery;
  • On-going support and consultation with reviewing existing policies and procedures so that they are in line with statutory requirements and promote best practice
  • The Navajo Merseyside & Cheshire LGBTI Charter Mark is FREE accreditation available to all members of the Navajo Merseyside & Cheshire Scheme.
  • Training and consultancy services will carry separate charges as needed

Application Form

  • The application is designed to assess organisations in terms of LGBT-friendliness. It will identify organisations that are actively involved or are committed to developing appropriate services to address the needs of the LGBT community.
  • The application form includes five distinct elements to consider
  • Practices and Policies,
  • Training,
  • Staff Recruitment & Engagement,
  • Monitoring,
  • Service Users and LGBT Engagement

This gives a comprehensive view of performance and how to assist the development of services. The second part of the application is the Action Plan – to identify clear actions for organisations to take to develop its LGBT-friendliness. If awarded the Navajo Merseyside Charter Mark updates on the progress are required every 12 months up to a full review in 2 years

Once the application is submitted and reviewed; contact will be made by the assessors who will arrange to meet with representatives including ere relevant service users/clients from the organisation. This will take between half to a whole day depending upon the organisation size.

For further information contact:

Chair of Navajo Merseyside & Cheshire LGBTI Chartermark Consultative Partnership Board

Click here to view organisations to have received the Navajo Merseyside & Cheshire LGBTI Chartermark

NEW! Liverpool John Moores University’s Sexual Health Bulletin has an article on their Navajo award.

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