Shelter Merseyside have informed us that they have a dedicated Information Resource Officer who can provide guided self-help to any housing/welfare/benefit/debt issue at their Information Resource Centre and, if necessary, referrals can be made to their specialist housing, debt and welfare benefit advisors.
Clients can also access their telephones and PCs free of charge for a variety of matters, including:
- Registering for and bidding on Property Pool Plus
- Apply for state benefits including Housing Benefit, Council Tax Benefit, JSA, ESA, DLA, PIP, Child Benefits, and Child Tax Credits
- Applications for discretionary housing payments
- Applications for utility trust funds
No appointments necessary – the Information Resource Centre is open Monday to Friday, 9.30am to 4.30pm.
For more information contact Shelter Merseyside on 0344 515 1900 or at 3rd Floor Colonial Chambers, 3 – 11 Temple Street, Liverpool, L2 5RH.